WaveCast Privacy Policy
Effective Date: October 27, 2025
Welcome to WaveCast! This Privacy Policy describes how WaveCast ("we," "us," or "our") collects, uses, and shares information when you use our website, mobile applications, and other services (collectively, the "Services"). This policy is designed to inform you about your privacy rights and how we protect your information. WaveCast is committed to ensuring the privacy and security of your personal information. We encourage you to read this Privacy Policy carefully to understand our practices regarding your data and how we treat it.
1. Information We Collect
We collect several types of information from and about users of our Services, including:
1.1. Information You Provide to Us
- Account Information: When you create an account, we may collect your name, email address, password, and other contact details.
- Profile Information: You may choose to provide additional information for your profile, such as your profile picture, biography, and preferred podcast categories.
- Payment Information: If you subscribe to a premium service, we collect payment information necessary to process your transaction, such as your credit card number and billing address. This information is processed securely by our payment processor.
- Communications: When you contact us directly, such as for customer support, we may collect your name, email address, and the content of your message.
- User-Generated Content: Any content you post or share on our Services, such as comments, reviews, or forum posts, is collected and may be publicly visible.
1.2. Information We Collect Automatically
- Usage Data: We collect information about your use of our Services, including the podcasts you listen to, the pages you visit, and the features you use.
- Device Information: We collect information about the device you use to access our Services, including the device type, operating system, unique device identifiers, and mobile network information.
- Location Information: With your consent, we may collect information about your precise or approximate location through GPS, Wi-Fi, or cellular network triangulation. This information is used to personalize your experience and provide location-based recommendations.
- Log Data: Our servers automatically record information when you access our Services, including your IP address, browser type, referring/exit pages, and the dates and times of your visits.
- Cookies and Similar Technologies: We use cookies, web beacons, and other similar technologies to collect information about your browsing activities. You can manage your cookie preferences through your browser settings. Please see our Cookies Policy for more details.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Maintain the Services: We use your information to operate, maintain, and improve our Services, including personalizing your experience and providing relevant recommendations.
- To Process Transactions: We use your payment information to process subscriptions and other purchases.
- To Communicate with You: We use your contact information to respond to your inquiries, provide customer support, and send you important updates and notifications about our Services.
- To Personalize Your Experience: We use your information to tailor the content and features you see based on your preferences and interests.
- To Conduct Research and Analysis: We use your information to conduct research and analysis to better understand how users are using our Services and to improve our offerings.
- To Detect and Prevent Fraud: We use your information to detect and prevent fraudulent activities and to protect the security of our Services.
- To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.
- For Marketing Purposes: With your consent, we may send you promotional emails and other marketing communications about our Services and related products. You can opt-out of receiving these communications at any time.
3. How We Share Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We share information with third-party service providers who assist us in providing our Services, such as payment processors, data analytics providers, and email marketing providers. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
- Business Partners: We may share information with our business partners, such as podcast creators and advertisers, to provide you with relevant content and offers.
- Legal Authorities: We may disclose your information to legal authorities if required by law or in response to a valid legal request, such as a subpoena or court order.
- Business Transfers: In the event of a merger, acquisition, or other business transfer, your information may be transferred to the acquiring entity. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
- With Your Consent: We may share your information with third parties with your explicit consent.
- Aggregated and Anonymized Data: We may share aggregated and anonymized data with third parties for research, analytics, and other purposes. This data does not identify you personally.
4. Data Security
We take the security of your information seriously and have implemented reasonable technical and organizational measures to protect it from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption to protect sensitive information transmitted online.
- Secure Storage: We store your information on secure servers that are protected by firewalls and other security measures.
- Access Controls: We restrict access to your information to authorized personnel only.
- Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
Despite these measures, no security system is impenetrable, and we cannot guarantee the absolute security of your information. In the event of a security breach, we will notify you as required by applicable law.
5. Your Rights
You have certain rights regarding your personal information, including:
- Access: You have the right to access the personal information we hold about you.
- Rectification: You have the right to correct any inaccurate or incomplete information we hold about you.
- Erasure: You have the right to request the deletion of your personal information, subject to certain exceptions.
- Restriction of Processing: You have the right to restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another controller.
- Objection: You have the right to object to the processing of your personal information in certain circumstances, including for direct marketing purposes.
- Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable law. You also have the right to lodge a complaint with a data protection authority if you believe that we have violated your privacy rights.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including providing our Services, complying with legal obligations, resolving disputes, and enforcing our agreements. The retention period may vary depending on the type of information and the purpose for which it is used. When we no longer need your personal information, we will securely delete or anonymize it.
7. Children's Privacy
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected]. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it as soon as possible.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have data protection laws that are different from the laws of your country. We will take appropriate measures to ensure that your information is protected in accordance with this Privacy Policy and applicable law.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated Privacy Policy on our website and indicate the date of the last revision. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. If we make material changes to this Privacy Policy, we will notify you by email and/or a prominent notice on our website prior to the effective date of the changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:
WaveCast
Privacy Department
123 Ocean Drive, Suite 400
Miami Beach, FL 33139
Email: [email protected]
Phone: +1 555-789-1234
We are committed to addressing your concerns and resolving any issues you may have.